Frequently asked questions (FAQ)

Will the part fit my car?

Many product pages show which cars the part fits. Always check the make, model, year and engine code.

If in doubt, write to us before you order. Include your car's make, model, year, engine code and preferably the chassis number (VIN). We will then help you find the right part.

Many performance parts are universal or require modification. This is stated in the product description.

Can I use the parts on public roads?

That depends on the part and on the rules in your country. Some parts are intended for motorsport and track use only. Others require the car to be re-inspected or re-approved.

It is your responsibility to make sure your car is road-legal. Ask us if you are unsure about a part.

How long is the delivery time?

That depends on where the product is in stock. This is shown on the product page.

Products in stock in Denmark: 1–2 working days within Denmark. For the rest of Europe, it depends on the country and the carrier.
Products from our warehouse in the USA: 5–9 working days to Denmark. For the rest of Europe: 5–9 working days plus the delivery time for your country.

When will my order be dispatched?

Products in stock in Denmark are dispatched the same day if you order by 12:00 Tuesday–Friday or by 10:00 on Mondays. Products from our warehouse in the USA are not included.

How much does shipping cost?

Shipping is calculated automatically by UPS based on your address and the weight and size of the parcel. This applies to all products, including products from our warehouse in the USA. You can see the price on the product page and in the basket before you order.

Why do some products come from the USA?

Our supplier is American and has a very large range. This gives you access to far more brands and parts than we can keep in stock in Denmark. In return, the delivery time is longer for these products.

Do I have to pay customs duty and VAT?

Not for deliveries within the EU. Products from the USA are customs-cleared by us, and we pay the customs duty. If you live in an EU country, you will therefore never receive a customs bill for products you have bought from us.

Prices include 25% Danish VAT. Business customers outside Denmark with a verified VAT number buy without VAT.

For deliveries to countries outside the EU, e.g. Norway, Iceland, the Faroe Islands, Greenland, Switzerland and the United Kingdom, Danish VAT is deducted from the price. In our Norwegian webshop, prices are shown excluding VAT.

For deliveries outside the EU, you pay any customs duties, import VAT and clearance fees charged by the country of destination on receipt. 420motorsport has no influence on these, and they are not included in our price.

Can I track my parcel?

Yes. When your order has been dispatched, you will receive an email with a tracking number.

Can I cancel my purchase?

Yes. As a consumer, you have a 14-day right of withdrawal from the day you receive the product. You pay the return shipping yourself.

Do not fit the part if you are unsure whether you want to keep it. If it has been fitted, we may deduct the reduction in value from the amount you get back. Hoses and other products adapted to your order cannot be returned.

Read more on the Right of withdrawal page.

What do I do if a part is defective?

Contact us with your order number, a description of the fault and preferably photos or video. You have a 2-year right to complain about defects. Read more on the Returns and complaints page.

Which payment methods can I use?

You can see the available payment methods at checkout. Read more on the Payment page.

Who is behind 420motorsport?

420motorsport is operated by Qualitec ApS (CVR no. 44243539) in Ringkøbing – the same company and the same people as Qualitec.dk. Read more on the About us page.

Do you sell to workshops and dealers?

Yes. Business customers can contact us about a dealer agreement and dropshipping. See Terms and conditions, section 14.